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Post by Dee P. on Feb 18, 2023 17:08:59 GMT
I updated my songs and created a new set list for my song files on my PC. I tested it on my PC to be sure everything updated like I wanted it to. Works perfectly, my new set list is there, the updates to my song lyrics are there. I went to my tablet to synch it. It says it is synching, etc., but the new changes and the set list will not pull over to the app on my tablet. I’ve checked the source, checked Dropbox to make sure the new files are there, re-uploaded all my files to Dropbox after several attempts to such just to be sure they really are there. Nothing is working. So incredibly frustrating.
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Post by Torsten on Feb 20, 2023 16:59:45 GMT
Hmm, difficult to tell - there is very little information you provide to help diagnose the problem.
Just to be sure: are you seeing no songs / setlists at all, or are you seeing old versions of your files on your Android device? The former would suggest a problem with the source, the latter an issue with timestamps in your dropbox. LivePrompter checks the "server modified" timestamps and checks them against the files copied to your Android device. It will only replace files when the timestamp on the server is newer or the file doesn't exist locally.
Easiest way to check would be to delete the source and re-create it. Then run a sync and check the log for what is actually being downloaded from your Dropbox. The sync log is pretty detailed and should show you exactly what is happening.
Also check the Windows clock (local time) on your PC and the local time and timezone settings on your Android device - I've seen cases where clock issues created timestamp problems with Dropbox.
Beyond that, I can't really help based on your information. So far, Dropbox sync has been working solidly in all my installations.
Cheers,
Torsten
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Post by Al D. on Jul 30, 2023 9:46:08 GMT
Hey there. Thank you for the app first and foremost. Unfortunately I was not able to sync with dropbox either to use the app. So I will continue this thread. Problem: Dropbox account connection - OK Dropbox connection test - Error Dropbox sync - Error Tried on two different devices, two different dropbox accounts, with and without dropbox app on devices, different paths for sources - no luck. There is not much info on errors, so here are some screenshots. Filenames are self explanatory. www.dropbox.com/sh/4jsk0lktnfsqkhc/AAALTx_LkPyIDy5hhqI2PpkVa?dl=0
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Post by Torsten on Jul 30, 2023 10:21:36 GMT
Hi there,
thanks for the excellent documentation pictures - that helps!
Do me a favor and try something: can you put a dummy text file at the root of your Dropbox folder (outside the songs folder). Just a simple text file with a bit of content ("This is a test..."). Currently, LivePrompter is checking if there are files at the root of your dropbox, and if it doesn't find any, it assumes that there is something wrong with the connection. In your case, you only have Folders at your root level and no files, which throws off the sync.
I'll build a next version that lists files AND folders at the root level, but that will take some time to become available. For the moment, you should be good if you just put any non-empty file into your Dropbox at the top level...
Give it a try and let me know!
Cheers,
Torsten
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Post by Al D. on Jul 30, 2023 11:34:12 GMT
Wow, that solved the problem! Thank you very much for help and fast response!
Can confirm proper work for Android app, and also Android app on Linux platform (via Waydroid).
Off-topic: My goal is to control performers tablets via live sessions. I see some possibilities for automation. I saw some solutions like LP+Cantabile or LP+GigPerformer, in my case I'm using Linux Show Player (LiSP), which is a bit different software with it's own limitations. Will test.
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